Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a real money poker site we haven't covered yet? This page explains how to reach the Poker Sites team and what we can help with.
What we can help with
Poker Sites compares real money poker sites and apps operating in the US market — things like traffic and liquidity, cash game and tournament selection, rakeback and loyalty terms, deposit and withdrawal options, and mobile app quality. If your message relates to any of that, we're the right people to ask. A few common reasons readers get in touch:
- Reporting outdated or inaccurate information in a review, including a welcome bonus figure or wagering term that's changed
- Asking about a specific site's licensing, regulated states, or deposit methods before signing up
- Suggesting a poker room or app we haven't reviewed yet
- General feedback on how we score and rank sites
- Media or partnership enquiries
Reaching the team
You can email us at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. Please include the name of the poker site your enquiry relates to where relevant — it helps us route your message to the right reviewer faster.
We don't offer live chat or phone support on this site, since we're an independent review and comparison resource rather than a poker operator. If your question is about an account, a deposit, a withdrawal, or a bonus you've already claimed, that has to go through the poker site itself — we can't access player accounts or intervene in disputes with an operator.
Corrections and accuracy
Bonus terms, rake structures, and payment methods at poker sites change more often than most players expect. If you've noticed something on this site that no longer matches what an operator is offering — a deposit match that's been revised, a payment method that's been dropped, or a licensing detail that's changed — let us know. We rely on reader reports as one of the ways we keep our rankings current, alongside our own periodic review of each site.
Our published rankings and editorial ratings are based on factors like game traffic, software quality, banking options, and promotional value, not on which operator pays the highest commission — you can read more about how those rankings work and what they mean before you compare sites on our About Us page.
A note on how we're funded
Poker Sites may earn a commission when readers sign up with a poker site through links on this site. That commercial relationship never decides where a site lands in our rankings — it just helps keep the site running. If you're comparing offers, always check the current welcome bonus terms directly with the operator before you deposit, since promotions, playthrough requirements, and eligible states can change.
Play within your limits
Online poker is a game of skill against variance — it isn't a way to generate income, and no site or bonus changes that. If poker stops being fun, or you find yourself chasing losses, spending more than you planned, or gambling to escape stress, free confidential support is available through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has more resources, including state-specific self-exclusion programs. Real money poker is intended only for those aged 21 and over (18+ in states where that's the legal minimum); it's not available to anyone under the legal gambling age in their state.
Before you write in
A quick check of a few things first can save time on both sides:
- For questions about a specific site's current bonus, banking methods, or state availability, check that site's own terms page — offers change and we update ours as we catch it, but the operator's page is always the live source
- For questions about our editorial approach or how we score and rank sites, our About Us page covers that in detail
- For anything related to a gambling concern, the Responsible Gambling page and 1-800-GAMBLER are the fastest route to help
- For everything else — corrections, suggestions, feedback, media enquiries — email us directly and we'll get back to you
Our full Terms and Conditions cover how this site operates and how we use the information you share with us when you get in touch.